citizenM Zürich | Hotel in Zurich

| 8.5 (3687 Reviews) | 3 Bathrooms 6 Guests

Hotel in Old Town, Zurich

This 4-star hotel is conveniently located in the center of Zürich. A bar and a restaurant are available at citizenM Zürich. All rooms at citizenM Zürich are air-conditioned and equipped with free WiFi, a flat-screen TV and a private bathroom. A freshly prepared breakfast buffet is available daily at citizenM Zürich. Staff at the accommodations are available to provide guidance at the 24-hour front desk. Popular points of interest near citizenM Zürich include Fraumünster, Grossmünster and Bellevueplatz. The nearest airport is Zurich Airport, 7.5 mi from the hotel. Free high speed WiFi is available throughout the property.

citizenM Zürich is located in Zurich.

This 160 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 3687 reviews with the average score of 8.5 . Coming to Zurich and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 160 Bedrooms Hotel if you want to learn more about this place in Zurich. These details are authentic, as they are provided by our partner, booking.com.

This citizenM Zürich in Zurich is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “citizenM Zürich”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Heating

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Restaurant

Wine/Champagne

Accessibility

Wheelchair accessible

General

Heating

Smoke-free property

Wifi in all areas

Non-smoking rooms

Facilities for disabled guests

Hypoallergenic room available

Air conditioning

Elevator

Guest Services

Shared lounge/TV area

Baggage storage

Meeting/Banquet facilities

Business center

Private check-in/out

Express check-in/out

24-hour front desk

Ironing service

Invoice provided

Internet

Wifi

Internet

Free Wifi

Security/Safety

Fire extinguishers

Key card access

Smoke alarms

Security alarm

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Breakfast to-go containers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Not all rooms have bathroom facilities for the disabled. please contact the hotel before your trip to inquire about the availability of mobility-accessible room features, guests need to meet one or more requirements to stay in this property: proof of full coronavirus (covid-19) vaccination or recent proof of coronavirus recovery, visitors have to leave by 11:30pm, day passes are available again -our canteenm is open 24/7 as usual, please note,, only service animals are allowed. guests need to inform about the service animal before arrival, when booking more than 10 rooms, different policies and additional supplements may apply.guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.09

Location:

9.36

Staff:

9.18

Facilities:

8.64

Comfort:

8.89

Cleanliness:

8.92

Saundra

Aug 10, 2026 07:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: This hotel is very modern design. The bed is wedged against the wall/window which made it hard for my wife to get in and out. The lobby was beautiful and very comfortable.

Negative: This room was just not comfortable. We felt like we were in a university dorm room. Not great for us seniors.

Summary: Hip modern hotel, not appropriate for seniors.

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Towels, Toilet paper, Hairdryer, Conditioner, Toilet, Shower, Private bathroom, Shampoo, Body soap, Free toiletries General Heating, Laptop safe, Smoke Alarm, Key card access, Hardwood or parquet floors, Safety deposit box, Carbon monoxide sources, Air conditioning, Trash cans Media & Technology iPad, Telephone, Cable channels, iPod dock, Radio, Flat-screen TV, TV Kitchen Refrigerator Living Area Desk Bedroom Linens, Extra long beds (> 80 inches) Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Physical distancing Single-room AC for guest accommodation
King Room - Accessible Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Towels, Toilet paper, Hairdryer, Conditioner, Toilet, Shower, Private bathroom, Shampoo, Body soap, Free toiletries General Heating, Laptop safe, Smoke Alarm, Key card access, Hardwood or parquet floors, Safety deposit box, Carbon monoxide sources, Air conditioning, Trash cans Media & Technology iPad, Telephone, Cable channels, iPod dock, Radio, Flat-screen TV, TV Kitchen Refrigerator Living Area Desk Bedroom Linens, Extra long beds (> 80 inches) Accessibility Roll-in shower, Lower sink, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Toilet with grab rails, Shower chair, Raised toilet Room amenities Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Physical distancing Single-room AC for guest accommodation
King Room - High Floor Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Towels, Toilet paper, Hairdryer, Conditioner, Toilet, Shower, Private bathroom, Shampoo, Body soap, Free toiletries General Heating, Laptop safe, Smoke Alarm, Key card access, Hardwood or parquet floors, Safety deposit box, Carbon monoxide sources, Air conditioning, Trash cans Media & Technology iPad, Telephone, Cable channels, iPod dock, Radio, Flat-screen TV, TV Kitchen Refrigerator Living Area Desk Bedroom Linens, Extra long beds (> 80 inches) Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow Physical distancing Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for citizenM Zürich starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this citizenM Zürich does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the citizenM Zürich starts from $281 per night with includes Breakfast, Heating, Air Conditioner, Wheelchair Accessible, Accessibility, Bar, Entertainment, Internet, Laundry, TV, Security/Safety, Business Services, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Zürich is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the citizenM Zürich indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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